• As soon as your item sells, we begin the process of coordinating pick up and delivery. That can take up to 21 days depending on the availability and location of the buyer and seller, and the logistics schedule of the delivery provider.
  • Following delivery, we allow buyers 24 hours to notify us of any defect in the item.
  • If there is no issue, we process payments to sellers within 7 days following the expiry of that 24 hour period.
  • Sellers should note that, sometimes it might not be practical to deliver to the buyer on the same day the item is collected from the seller in which case the item will be safely stored by our professional delivery partner during the interim.
  • The time for payment will only start following the completed delivery to the buyer.
  • Typically payment will be received within 14 days of the item being picked up.