How it works (Buyers)2021-10-12T11:55:50+11:00

Finding unique home décor has never been easier.

From vintage to contemporary we find the best second-hand designer furnishings and excess retail stock. It’s all here in one place at fabulous prices and we arrange delivery.
Be quick though, most items are one of a kind and once they are sold, they are gone.

How it works

1. We find the treasure

We offer a beautiful selection of pre-loved and excess retail stock of vintage, modern and designer brand home furnishings. It’s all here in one place and it’s available now.

2. You do the decorating, not the driving

There’s no need to waste time looking in all the wrong places.
You get to spend more time perfecting your interior design project from the comfort of your home.

3. Easy payment

Our secure online payment platform lets you shop with ease. We accept all credit cards and PayPal.

4. Delivered to you

Our professional delivery partners can do all the heavy work for you.
The only thing you need to do is answer the door. Or, if you prefer, if you’re in the same city the item may be available to collect from the seller. Place an item in your shopping cart and proceed to checkout for the collection and delivery options.

FAQs for buyers

Which locations do you cover for buyers and sellers?2023-10-25T12:04:53+11:00

Buying: We cater to buyers all across Australia. Buyers in Sydney, Melbourne and Brisbane metro areas just need to Contact Us to get a shipping quote or arrange their own shipping.

Selling: Our DIY selling option is available for Sydney, Melbourne and Brisbane metro area sellers. For sellers from other locations, please first Contact Us to ascertain whether we can list your item. Our Concierge selling option is available in the Sydney metro area.

I received the item but I don’t like it. Do I have to keep it?2019-03-06T00:27:37+11:00

If the item was incorrectly described or detailed by us, please refer to our Returns Policy and Terms and Conditions for full details of how to return your purchase and receive a refund. You must notify us within 24 hours of delivery occurring and fully appraise us of the issue.

If the item was correctly described we regret that, as Two Design Lovers offers items on consignment, we are not able to offer a refund in full. However, if we receive notice by email at within 48 hours of delivery occurring that you do not wish to keep the item, we can arrange for it to be collected. A two way delivery fee as billed by our delivery partner plus a 20% restocking fee will apply to your refund. Please refer to our Terms and Conditions for Returning a Purchase for full details.

If you miss the notification window as outlined in our Returns Policy, we would be happy to assist you to sell the item on Two Design Lovers. Find out how.

Please refer to our Returns Policy and Terms and Conditions for full details.

The item I received is not the same colour as I thought it was. Can I return it?2019-03-01T07:23:04+11:00

We want you to be satisfied with our service so we accept returns when what is received is materially different from how we described it. We provide both photos and descriptions of items and we strongly encourage buyers to consider all of the information available. Prior to purchase, we are happy to help provide clarification if you need. Regarding colour, we cannot guarantee that colours appear the same on every device. If we say it is green but actually it is red, then of course it is clear we have made an error and a return can be arranged. You can read our full returns policy here.

Can I see the item in person before buying?2023-10-25T12:30:09+11:00

Two Design Lovers is a fully online marketplace. We offer sellers confidentiality when consigning their items and items remain with sellers until they are sold so inspections in person may not be available. However, in some cases, items are in a warehouse or individual sellers allow for inspection. Please use the ‘Ask a Question’ to inquire if an item is available for inspection.

We make every effort to ensure the information we provide allows buyers to make an informed choice. Please contact us quoting the Product ID if you wish to make an inquiry or seek further information about an item and we will do our best to accommodate.

Can you source particular items for me?2018-12-06T02:37:27+11:00

Seen something you loved but it’s now sold? Many of the items we list are one-offs but we love working with our Professional Selling Partners and are happy to do what we can to try to source a requested item. Contact us to find out more.

Can I put an item on hold?2018-12-06T02:37:27+11:00

As Two Design Lovers is a marketplace, we are unfortunately not able to put items on hold.


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