This is dependent on the seller.

Where a seller allows their item to be picked up in person, if you are in the same city, you simply need to send us a message via the ‘Ask a Question’ link and we will confirm if this is possible and help with coordination.

Local pick up procedure:

  • Complete the checkout process on the Two Design Lovers website.
  • We will then put you in touch with the seller to arrange collection.
  • Money is held by Two Design Lovers until the collection is confirmed.
  • The Buyer must inspect the item carefully. If there is an issue with the item or the Buyer does not wish to proceed with the sale, it should not be collected. The Buyer and Seller should notify Two Design Lovers and a refund will be issued.
    • If the item is defective or not as described, the Buyer should ideally send a photo to appraise us of the issue and a full refund will be given.
    • If the Buyer simply has a change of mind and does not collect the item, the applicable credit card or Paypal transaction fees will be deducted from the refund.
  • No discounts, returns or refunds will be allowed after collection in person.